Shipping policy

Last updated: September 7, 2026

At DURGA FOOD PRODUCTS, we are committed to delivering high-quality cattle feed and livestock nutrition products safely and reliably through durgafoodproduct.in. This Shipping Policy outlines the terms and conditions regarding order dispatch, delivery, and service areas.

Delivery Coverage (Bihar Only)

  • We exclusively deliver across all districts within Bihar, India.

  • We do not fulfill orders or deliver outside the state of Bihar.

  • If an order is placed with a delivery address outside Bihar, the order will be canceled, and a full refund will be processed for any prepaid payments.

Order Processing Time

  • All orders are processed within 1–3 business days following payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

Estimated Delivery Time

  • Standard delivery within Bihar is 2–5 business days from dispatch, depending on the delivery district and order size.

  • Potential delays may occur due to local weather conditions, transport disruptions, or regional road conditions.

Shipping Charges

  • Applicable delivery charges are calculated and displayed at checkout based on order volume, total weight, and delivery distance within Bihar.

  • Bulk orders or promotional offers may qualify for reduced or free delivery as specified on our website.

Order Tracking

  • Once your cattle feed order is dispatched, you will receive a tracking link via SMS or email to monitor the status of your shipment.

Damaged or Lost Shipments

  • Inspect your order upon delivery. If your shipment arrives damaged or is lost in transit, you must contact our team within 48 hours of receipt.

  • Refer to our Refund Policy page for instructions on submitting proof of damage to qualify for a replacement or refund.

Contact Us

For inquiries regarding local delivery or order status in Bihar, please reach out via:

  • Website: durgafoodproduct.in

  • Email: support.durgafoodproducts@gmail.com

  • Phone: +91 8292946943

  • Address: NH 319, Dangari, Mohania, Kaimur, Bihar, 821109, IN